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29 June 2024

Escalator malfunctions after loud noise at KL’s Mid Valley Megamall causing some parts to pop out

 

As the post’s author stepped onto the escalator, there was a sudden, loud noise, and some parts “popped out” of the top of the escalator. PHOTOS: XIAOHONGSHU

Shopper ‘escapes death’ when escalator malfunctions at KL’s Mid Valley Megamall

The Straits Time

SINGAPORE – A malfunction caused some parts of an escalator to “pop out” at Kuala Lumpur’s Mid Valley Megamall on June 28, according to a social media post.

The post on Xiaohongshu titled “Midvalley KL escape from death” was uploaded at 4.13pm on June 28.

According to the post’s caption, which is written in Chinese, the user had taken the escalator at the shopping mall earlier that day.

As the post’s author stepped onto the escalator, there was a sudden, loud noise, and some parts “popped out” of the top of the escalator, the caption said.

The social media user, together with other shoppers, then ran down the escalator, it added.

No one was injured, according to the caption.

The user, who still feels afraid thinking back on the incident, reminded others to stay alert while riding escalators and not to listen to loud music so they can react quickly if something were to happen.


The post, which had about 2,500 likes as at 9pm on June 28, includes four photos of the aftermath of the incident. A step appears to have come off at the top of the escalator.

It is unclear what caused the malfunction.

The Straits Times has contacted Mid Valley Megamall for more information.

In May 2023, a fire broke out at the mall, forcing its operators to shut the shopping centre for a day. The fire was believed to have been caused by overheating of oil that is used to cool an electrical transformer at the mall’s main power substation, a fire department official told reporters.



The management of Mid Valley Megamall has launched investigations after a shopper yesterday claimed that parts of an escalator at the mall malfunctioned and “popped out”.

IGB Real Estate Investment Trust apologised over the incident and stressed it would ensure all precautionary measures were implemented to resolve the matter as soon as possible to prevent future occurrences.

It said it would work closely with the occupational health and safety department and their maintenance operator, Toshiba Elevator (Malaysia) Sdn Bhd, to identify the cause of the malfunction.

“We are relieved there were no injuries and will continue to advise all mall patrons to exercise caution when using the escalators,” it said in a statement.

Source: FMT

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