Tuesday, 30 August 2016

The new online passport renewal system to be launched on September 1, will help overcome congestion at the Immigration Department counters,

Online renewal will cut congestion

Overcrowded: Business will be easier at the Immigration counters like this one in Putrajaya once MyOnline Passport comes online.

PUTRAJAYA: MyOnline Passport, the new online passport renewal system to be launched on Thursday, will help overcome congestion at the Immigration Department counters, says director-general Datuk Seri Mustafar Ali.

Grouses such as long queues, lengthy waiting time and queue numbers running out could be resolved with this system.

The public will only have to go to the counters to collect their passports and the process takes about 10 to 30 minutes to be completed.

He said the system would begin operations in Putrajaya and three other states - Pahang, Sarawak and Penang – as well as two Urban Transformation Centres in Pudu Sentral and Johor.

“If all goes well, we will extend the service nationwide from the second week onwards,” he told mStar Online, The Star’s Bahasa Malaysia portal yesterday.

Mustafar emphasised that it had always been the department’s priority to protect the personal details of passport holders.

“This is why we still required the applicants to bring their birth certificates and original passports, together with the payment receipts when collecting the new ones,” he added.

Mustafar said the department issues about two million passports annually.

For this year, a total of 1.466 million passport applications applied as at July 31, he added.“If more people are renewing their passports online, it will help reduce at least half the traffic at the counters,” he said, adding payments could only be made via credit card.

He was confident that the system, which saves time and easy to use, would receive a good response.

Mustafar said with this new “automatic office” in place, the department could assign officers for more critical tasks such as duties at the KL International Airports Immigration counters, sea ports and other entry points.

No comments:

Post a Comment


Related Posts Plugin for WordPress, Blogger...


Popular Posts - Last 7 days

Popular Posts - Last 30 days

Popular Posts - All Time



The best stories & news from The Star Online, New Straits Times, Malaysian Digest, Asiaone, Beautifulnara, Rotikaya, Ohbulan, TheMalayMailOnline, Siakap Keli, Malaysian Insider, Free Malaysia Today, Malaysian Gazette, Berita Harian Online, Kosmo, Sinar Harian and Yahoo are shared in this blog bestfbkl.blogspot.com to keep the blog community better informed.

This Blog claims no credit for any images or stories on this site unless otherwise posted.

Post and Images on this blog are copyright to its respectful owners.

If there is a post or image appearing on this blog that belongs to you and do not wish for it to appear on this site, please email with a link to the said image, it will be promptly removed.