Malaysia Milk has issued an immediate recall of all its Marigold HL milk expiring before Nov 7 following customer complaints

Marigold HL milk recalled in Malaysia

• Posted 17 Oct 2016 07:10
 
• Updated 17 Oct 2016 10:25

KUALA LUMPUR: Malaysia Milk has issued an immediate recall of its Marigold HL milk following customer complaints, the company said in a statement issued on Saturday (Oct 15).

All Marigold HL milk products expiring before Nov 7 for Peninsular Malaysia and before Nov 11 for the Sabah, Sarawak and Labuan markets are being recalled.

The recall, which was “precautionary and voluntary”, was in response to customer feedback that the viscosity of its Marigold HL chocolate milk was higher than usual, Malaysia Milk said. Viscosity refers to the “thickness” of a liquid.

“While customer feedback is specifically on the Marigold HL chocolate milk, nevertheless Malaysia Milk is taking proactive measures to recall other products which include Marigold HL plain milk (200ml and 1L), Marigold HL strawberry milk (200ml and 1L) and Marigold HL with plant sterols (1L),” it said.

The company added that its quality control unit and manufacturing team have ascertained the source of the issue and have rectified it, but did not elaborate further.

"Our customers' health and safety is our top priority, and we are doing everything we can to provide as much information and support as possible," it said.

Customers who have purchased the affected products should return them to Malaysia Milk for a replacement or contact its customer service team at 1800-885587 or feedback@mmsb.com.my.

The recall does not affect the company's products in Singapore, local manufacturer Malaysia Dairy Industries said.

- CNA/cy