Translate
10 September 2019
MavCom fines AirAsia, AirAsia X RM200,000 each for charging credit card, debit card and online banking processing fees separate from their base fares.
MavCom fines AirAsia, AirAsia X RM200,000 each
AIRLINES
Tuesday, 10 Sep 20194:26 PM MYT
AirAsia X
KUALA LUMPUR: The Malaysian Aviation Commission (MavCom) fined AIRASIA BHD
image: https://cdn.thestar.com.my/Themes/img/chart.png and AirAsia X Bhd
image: https://cdn.thestar.com.my/Themes/img/chart.png RM200,000 each for charging credit card, debit card and online banking processing fees separate from their base fares.
MavCom said in a statement on Tuesday the fees charged by the airlines contravened the Malaysian Aviation Consumer Protection Code 2016 (MACPC).
It said MACPC came into effect on July 1,2016, and was published in line with MavCom's aim to protect the rights and interests of consumers.
MavCom said as the first consumer protection code specifically intended for Malaysia’s aviation industry, the MACPC ultimately provides for more transparency on aviation service providers’ obligations towards consumers and clearer guidance for consumers on their rights and interests as air travellers.
The MACPC was enhanced with amendments that took effect on June 1,2019 to further protect consumers’ interests.
MavCom said from June 1,2019, it had been monitoring for compliance with the new provisions of the MACPC.
“AirAsia and AirAsia X have been found to contravene subparagraph 3(2) of the MACPC which requires full disclosure of the final price of the airfare.
“As part of the due process to determine whether a contravention has been committed, MavCom issued show-cause letters to both airlines and afforded opportunities to the airlines to provide factors to mitigate the quantum of the penalties.
MavCom said that Section 69(4) of the Malaysian Aviation Commission Act 2015 [Act 771] together with paragraph 22 of the MACPC empowered it to impose a financial penalty for a non-compliance of the MACPC, an amount not exceeding RM200,000 and in the case of a second or subsequent non-compliance, an amount ten times of the financial penalty which was imposed for the first non-compliance.
“Upon thorough evaluation and taking into consideration the written representations by the airlines, the commission has imposed on AirAsia and AirAsia X a penalty of RM200,000 each for the first violation of subparagraph 3(2) of the MACPC, for the period commencing June 1,2019 to Aug 9,2019, ” it said.
Read more at https://www.thestar.com.my/business/business-news/2019/09/10/mavcom-fines-airasia-airasia-x-rm200000-each#XluEDgv5ZIMuWO5K.99
Popular Posts - Last 7 days
-
‘Alas pintu’ dengan gambar Kaabah sebenarnya sejadah mini - AEON BiG April 13, 2024 Susulan penularan gambar yang mendakwa penjualan ‘alas ...
-
Screenshot of a video shared by the public of the incident at the Kuala Lumpur International Airport (KLIA) Arrival Hall 1 on Sunday. SEPANG...
-
MAN DIES AS HIS BMW I7 CRASHES AND BURNS, WOMAN FRIEND SERIOUSLY INJURED A man died while his woman friend was seriously injured when the ca...
-
Mohd Shuhaily said the suspect had two previous records for threats and another record for stealing and impersonating a civil servant. - BER...
-
Coach Maloney and FAM part ways after eight years Bernama Julai 13, 2022 The Football Association of Malaysia (FAM) has released under fir...
-
SUSPECT HAFIZUL HARAWI IN KLIA SHOOTING FLED IN A WHITE HONDA CITY WXU 5666 from the parking area at Level 2 of Block C, where he parked...
-
Malaysia detects 3,902 new COVID cases, 8 deaths Melissa Fernando ASTRO AWANi Julai 20, 2022 Malaysia detects 3,902 new COVID cases, 8 de...
-
The Kota Bharu Magistrate's Court here, today, allowed the suspect suspected of opening fire at the Kuala Lumpur International Airport...
-
Socso suspends RM423 million PenjanaKerjaya payments Bernama Julai 15, 2022 Socso chief executive officer Datuk Seri Dr Mohammed Azman Azi...
Popular Posts - Last 30 days
-
Saudi says application for 1444 H umrah visa opens from today Bernama Julai 14, 2022 The Ministry of Haj and Umrah of Saudi Arabia has ann...
-
Wan Saiful confirms he is no longer PTPTN chairman Bernama Julai 12, 2022 Bersatu Information chief Datuk Wan Saiful Wan Jan today confirm...
-
Kedah MB: ECK no longer part of Kulim airport project Bernama Julai 13, 2022 Muhammad Sanusi announced that the ECK Group of Companies (EC...
-
King presents appointment letters to four new envoys Bernama Julai 12, 2022 His Majesty presenting the letter of appointment to M'sian...
-
Following is BEST FBKL's selection of The Top Ramadan 2024 Buka Puasa Buffet's in Kuala Lumpur and the Klang Valley. We hope that y...
-
Naz Empire's defamation lawsuit against Awal Ashaari to go to trial as mediation fails Bernama Julai 12, 2022 The defamation lawsuit f...
-
Paris court grants Malaysia's application to suspend claims by purported heirs of Sultan Jamalul Kiram II Bernama Julai 13, 2022 Dr Wa...
-
‘Alas pintu’ dengan gambar Kaabah sebenarnya sejadah mini - AEON BiG April 13, 2024 Susulan penularan gambar yang mendakwa penjualan ‘alas ...
-
Maybank Singapore withdraws lawsuit against NFC chairman, children over housing loans Bernama Julai 12, 2022 Maybank Singapore Limited has...
Blog Archive
-
►
2023
(3771)
- December (311)
- November (322)
- October (286)
- September (288)
- August (365)
- July (349)
- June (372)
- May (316)
- April (279)
- March (301)
- February (245)
- January (337)
-
►
2022
(4309)
- December (352)
- November (422)
- October (288)
- September (281)
- August (347)
- July (303)
- June (335)
- May (406)
- April (341)
- March (371)
- February (390)
- January (473)
-
►
2021
(9030)
- December (636)
- November (647)
- October (809)
- September (797)
- August (880)
- July (894)
- June (747)
- May (780)
- April (580)
- March (629)
- February (643)
- January (988)
-
►
2020
(6800)
- December (819)
- November (698)
- October (832)
- September (729)
- August (548)
- July (558)
- June (615)
- May (394)
- April (368)
- March (453)
- February (439)
- January (347)
-
▼
2019
(4089)
- December (411)
- November (425)
- October (375)
- September (279)
- August (397)
- July (353)
- June (326)
- May (315)
- April (266)
- March (318)
- February (293)
- January (331)
-
►
2018
(4100)
- December (305)
- November (304)
- October (357)
- September (352)
- August (420)
- July (442)
- June (366)
- May (412)
- April (343)
- March (275)
- February (233)
- January (291)
-
►
2017
(3888)
- December (268)
- November (293)
- October (352)
- September (309)
- August (356)
- July (300)
- June (319)
- May (354)
- April (316)
- March (335)
- February (306)
- January (380)
-
►
2016
(4563)
- December (331)
- November (328)
- October (378)
- September (415)
- August (404)
- July (380)
- June (310)
- May (370)
- April (430)
- March (484)
- February (355)
- January (378)
-
►
2015
(4588)
- December (402)
- November (392)
- October (393)
- September (375)
- August (450)
- July (392)
- June (456)
- May (407)
- April (408)
- March (374)
- February (262)
- January (277)