KUALA LUMPUR: It's no secret that check-in luggage is manhandled and treated like footballs at airports around the world (Japan may be an exception).
It's a miracle that your check-in luggage comes to you in one piece after the abuse it suffers at the hands of baggage handlers.
Seeing how luggage mistreatment is a near-universal issue, group chief executive officer of AirAsia, Tony Fernandes, recently asked his staff to be extra careful when handling check-in luggage.
NST AND MSTAR
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