A patron called Fazillah Raduan had posted on social media his experience yesterday where 45 minutes into the latest film in the DC Comics franchise, a staff member came in and told the hall the movie would restart from the beginning.
THE STAR
6 March 2022
Cinema operator TGV Cinemas issued a statement on Sunday (March 6) apologising after cinemagoers complained about an incident during the screening of The Batman on Saturday.
According to reports, the three-hour film had already been playing for 45 minutes at TGV Vivacity Megamall in Kuching, Sarawak, when it was restarted and this was due to “some VIPs arriving late".
The statement posted on TGV’s official social media said that it would be issuing two complimentary tickets and a full refund to those who were affected at the showing.
While TGV said it is looking into this matter, it didn't officially mention the reason for the restart.
Meanwhile, netizens have been posting comments on TGV’s Facebook since the apology was posted.
Those commenting are mostly curious about who the VIP might be that was “so thick face to ask for a restart”.
“I believe most of the people here will choose to give up the tickets refund to see who is the vvip behind this case,” commented a person.
Other comments include “VIP lives matter? civilians’ lives are crap?” and "Even when it comes to watching movies, there are double standards?"
Another sarcastically asked “If I come late next time, will you restart the movie?” while one of them concluded, “Apology not accepted as it’s not a technical error."
