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07 May 2020

MOT has issued a reprimand to the staff and officers of KTMB over the recent viral video of a packed Komuter train



Transport Ministry chastises KTMB over video showing packed carriage during MCO

Jerry Choong
Malay Mail6 May 2020






Minister Datuk Seri Wee Ka Siong said that KTMB has given its assurances that it will enact stricter crowd control measures, including limiting the number of passengers at the gate prior to the platforms to board trains. — Picture by Yusof Mat IsaMore


KUALA LUMPUR, May 6 — The Ministry of Transport (MOT) has issued a reprimand to the staff and officers of Keretapi Tanah Melayu Berhad (KTMB) today over the recent viral video of a densely-packed train carriage.

Minister Datuk Seri Wee Ka Siong said that KTMB has given its assurances that it will enact stricter crowd control measures, including limiting the number of passengers at the gate prior to the platforms to board trains.

“It is much regretted that all passengers from the journey’s original six-car train, which had adhered to the 50 per cent load factor under the Health Ministry’s standard operating procedures during the movement control order (MCO), were ushered into a three-car replacement train deployed to relieve the faulty train,” he said in a statement.

Wee said both the ministry and KTMB are apologising to the public, reminding them to be mindful of the Ministry of Health’s public health guidelines during the MCO including always practising safe distancing of at least one metre and wearing face masks before boarding rail and train services

The 10-second video went viral on social media, prompting KTMB’s strategic communications head Ahmad Asri Khalbi to explain that the incident was a one-off matter which would not occur again.

Earlier, KTMB had to go on record to deny claims that social distancing measures were not being enforced on its train services, after the video came under heavy criticism on social media for being a potential risk in spreading Covid-19.







Tular di media sosial memaparkan tren KTMB padat dengan penumpang dan didakwa tidak mengamalkan penjarakan sosial
Tular di media sosial memaparkan tren KTMB padat dengan penumpang dan didakwa tidak mengamalkan penjarakan sosial

KTMB perjelas isu kesesakan dalam tren

KUALA LUMPUR: Keretapi Tanah Melayu Bhd (KTMB) menjelaskan penggunaan tren tiga gerabak bagi perkhidmatan KTM Komuter dari Pelabuhan Klang ke Tanjung Malim, Perak pada Isnin lalu menyebabkan berlaku kepadatan penumpang sehingga didakwa tidak mengamalkan penjarakan sosial.

Ketua Komunikasi Strategik KTMB, Ahmad Asri Khalbi, berkata ia berikutan tren enam gerabak mengalami masalah teknikal menyebabkan pihaknya terpaksa menukar tren itu kepada tiga gerabak.

"Kita memang ada buat tanda penjarakan sosial.

"Dalam kejadian yang tular tu, pada awalnya kita merancang untuk menggunakan komuter enam gerabak, tetapi pada saat-saat akhir berlaku masalah teknikal jadi kita terpaksa tukar dengan komuter yang ada tiga gerabak sahaja.

"Dari segi kapasiti memang lagi kecil, orang ramai bergegas ke tempat kerja jadi mereka tetap naik sedangkan pelekat untuk penjarakan sosial sudah ada dalam dan luar tren, tetapi mungkin kerana penumpang ramai berpusu-pusu, jadi itu yang menjadi masalah," katanya ketika dihubungi Bernama.


Dalam pada itu, beliau turut menjelaskan keadaan itu hanya berlaku bagi satu perjalanan sahaja dan tidak membabitkan perjalanan lain.


Kelmarin, tular di media sosial memaparkan tren KTMB padat dengan penumpang dan didakwa tidak mempunyai garisan bagi penjarakan sosial hingga menimbulkan pelbagai reaksi daripada warganet.

– BERNAMA

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